D.K.M.Domestic Cleaning Services

Letting you do more with your time

FREQUENTLY ASKED QUESTIONS TO FIND THE RIGHT ESSEX CLEANERs to help you.

As Essex Cleaners we Love to Help this Essex cleaners page of Questions and Answers will help you find the right cleaner in Essex for your home.

We know that finding the right Essex cleaner for your home or office can be a challenge At D.K.M. Cleaning the aim is to make this process as simple and easy as possible. relax

Once we have an enquiry for a regular clean or one-off spring clean we often like to arrange a simple informal visit to answer all your questions and provide the best possible price to get your office or home cleaned. This helpful Essex cleaners page of questions and answers contains all the frequently asked questions that are most often asked of us.

If your question is not answered here please Visit contact page or you can phone or e-mail us Now so we can help solve any enquires you may have This Frequently Asked Questions Page is just one way that D.K.M. cleaning can help you with all your cleaning requirements.

Q,  Can I contact you if I have a problem ?

A,  definitely, we openly seek contact face to face, by phone or e-mail not just to solve problems but to prevent them.

Q,  how do you work out the price for the clean ?

A,  An experienced member of our team will visit you to assess your particular requirements, answering any questions you may have, giving you the peace of mind to know that we have tailored our services and price around you.

Q,  Are you Insured ?

A,  Yes we are fully insured As responsible Essex cleaners we are happy to show you our Insurances so you don’t need too worry about a thing.

Q,  will I be visited by you ?

A,  We make regular contact to ensure that not only you but we are satisfied with the high level of service that we provide is maintained.

Q,  Will I be contacted if my cleaner is unable to visit me ?

A,  We will make every effort to contact you in this event and will try to rearrange the appointment or provide a replacement cleaner.

Q,  Would I need to provide a key for my cleaner ?

A,  Yes you need to provide a key or some means of access if you are unavailable We will discuss this with you during our initial first meeting.

Q,  What if I don’t like the cleaner you have provided ?

A,  We try hard to get the best person for the job, however if for any reason this does not work out we will quickly try to find a replacement you do like.

Q,  Will I be introduced to my cleaner before they start ?

A,  Yes, We would not invite someone we did not know into our home and we would not expect you too either.

Q,  Do I have to provide any cleaning materials ?

A,  No our staff will bring all that they need with them so you can sit back and relax.

Q,  Are your staff trained ?

A,  All our staff receive training to our very high and exacting standards as we believe strongly that knowledge leads to empowerment and improvement.

Q,  Are you happy to do a  little extra if needed ?

A,  As helpful Essex cleaners we are happy to do a little more but would ask that you give us a days notice so we can set some time aside to do this.    

Q,  Who looks after the keys on a regular basis ?

A,  For security reasons we wont disclose who or where the keys are kept but can assure you that all keys are locked in a secure location when not in use.     

Q,  How do I pay, weekly, monthly cash or cheque ?

A,  Normally we ask for Cash, BACS or a Cheque as discussed with you during our initial meeting to make it convenient and as easy as possible

Q,  Do you provide any other domestic services ?

A,  Yes we can provide other services like Ironing, Carpet & Upholstery cleaning, Oven cleaning, Rubbish clearance etc ether ourselves or through one of our trusted suppliers at very competitive rates.   

Q,  How will I be able to identify my Essex cleaner ?

A,  All our staff are carefully vetted and will be introduced to you so you will know who is cleaning your home .

 

HAVE YOU SEEN OUR PAGE ?

‘WHY HAVE A CLEANER IN ESSEX?’

Discover 12 positive ways a cleaner in Essex can help you.

This page highlights the numerous benefits and positive ways a cleaner can help you get a time rich lifestyle in your modern hectic life. This short list of 12 most valuable reasons to hire a cleaner for your home of office in Essex.

Click to Discover 12 positive ways a cleaner in Essex can help you.